TACTFUL WORK CULTURE AND ITS IMPACT ON EFFICIENCY AMONG SELECTED ORGANISATIONS WITHIN EDO STATE

Abstract

Work culture significantly influences organisational ef iciency, particularly in an environment where collaboration, professionalism, and ef ective communication drive productivity. This study examines how tactful work culture—characterized by professionalism, adaptability, ef ective communication, mutual respect, teamwork, and conflict resolution—af ects ef iciency in selected organisations within Edo State, Nigeria. Using a comparative analysis of public and private organisations, the study explores how structured and flexible work cultures contribute to operational ef ectiveness. The research adopts a mixed-methods approach, utilizing surveys and interviews to gather data from employees and management across various sectors. Findings highlighted the benefits of a tactful work culture in fostering employee engagement, reducing workplace conflicts, and improving overall ef iciency. The study will also address the structural challenges that impede the adoption of such a culture in public organisations compared to their private counterparts. The implications of the findings will provide insights for organisations seeking to enhance productivity through improved workplace behaviour and culture.