OCCUPATIONAL STRESS AND COPING STRATEGIES AMONG FEMALE BANK STAFF IN ENUGU METROPOLIS

Abstract

Stress in work environment is becoming a great issue of concern among women who have to work and also take care of the home. This work is set out to investigate the types of stress women working in the five selected banks face in their work environments. The factors in the working environment that cause stressful situations among the women were looked at. The quantitative methodology was employed using survey instrument.The objectives of the Study are in line with the research questions guiding the study the primary objective of this study is to find out the strategies of coping with occupational stress by women in the five selected banks in Enugu Metropolis: Access Bank, Fidelity Bank, First Bank, UBA and Zenith Bank. The work identified that women face all manners of stress in the five selected banks encountered, factors in the working environment that cause stressful situations among women working in the bank were also identified.